Privacy Policy
Last updated: March 23, 2026
1. Who We Are
Southern Energy Distributors (“we,” “us,” or “our”) operates the solar savings calculator and related services. Our office is located at 9110 N Loop 1604 W - STE 104, San Antonio, TX 78249. You can reach us at (210) 504-7669.
2. Information We Collect
When you use our solar savings calculator, we may collect:
- Contact information: name, email address, phone number
- Property information: home address, zip code, homeownership status
- Energy usage data: monthly electricity bill, utility provider
- Preferences: battery interest, credit score range
- Device and usage data: browser type, IP address, pages visited, referring URL
3. How We Use Your Information
We use the information we collect to:
- Calculate and deliver your personalized solar savings estimate
- Contact you about your solar consultation request
- Send appointment confirmations, reminders, and follow-up communications via SMS and email
- Improve our calculator and services
- Comply with legal obligations
4. SMS/Text Messaging
If you opt in to receive text messages from Southern Energy Distributors, you consent to receive SMS communications related to your solar consultation, including appointment confirmations, reminders, savings report delivery, follow-up information, and service updates.
- Message frequency varies. You may receive up to 10 messages per month.
- Message and data rates may apply. Check with your carrier for details.
- To opt out, reply STOP to any message at any time.
- For help, reply HELP or call us at (210) 504-7669.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: who help us operate our business (e.g., CRM, scheduling, analytics)
- Solar installation partners: to fulfill your consultation request
- Legal compliance: when required by law or to protect our rights
We will never share, sell, or rent your mobile phone number or SMS opt-in consent to third parties for their own marketing purposes.
6. Cookies and Tracking
We use cookies, Meta Pixel, and Google Analytics to understand how visitors use our site and to measure advertising effectiveness. You can disable cookies in your browser settings, though this may affect site functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction or deletion of your data
- Opt out of SMS communications by replying STOP
- Opt out of email communications by clicking the unsubscribe link
To exercise these rights, contact us at (210) 504-7669.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this privacy policy, contact us at:
Southern Energy Distributors
9110 N Loop 1604 W - STE 104, San Antonio, TX 78249
(210) 504-7669